Consultation and Engagement Database

Enter and View visits can happen if people tell us there is a problem with a service. They can also occur when services have a good reputation, so we can learn about and share examples of good practice from the perspective of people who experience the service first hand. Healthwatch Greenwich conducted an Enter and View report at Arnold House, a two-storey, purpose-built care home located in a busy area of Greenwich. It is close to Queen Elizabeth Hospital and is near public transport, shops, and other amenities.

Read Healthwatch Greenwich's latest report for insights into stakeholder feedback on our work and the actions we've taken to address these recommendations.

Read Healthwatch Greenwich's latest report providing insight into the experiences and perspectives of people living with homelessness and the challenges they face in navigating local health and care services.

Samuel Close 1 is a care home in a secluded and quiet area, close to public transport. It has 6 bedrooms and currently has 4 residents. The care home is a purpose-built, one-story building designed to accommodate residents with mobility issues. Healthwatch Greenwich carried out a visiti to understand quality of life, and views of those using the service and the experience and perceptions of relatives and carers.

The survey revealed both strengths and areas for improvement. While we are recognised for our positive role in facilitating inclusion, working with diverse communities, and advocating for issues affecting local residents, there are reservations regarding our understanding of the broader health and care context.

Read Healthwatch Greenwich's latest report providing insights into maternity care challenges for migrant and asylum-seeking women in South East London.

Healthwatch Greenwich are the independent champion for people who use health and social care services in the Royal Borough of Greenwich. This report details patient and provider observations of the NHS in the borough.