Consultation and Engagement Database

South East London Integrated Care Board designed this report to identify key metrics relating to these overall aims and should be read alongside the SEL ICB Annual Report and Annual Accounts 23/24 plus our Joint Forward Plan all of which are published on our website. Each section within this report addresses a specific health domain, looking at health inequalities by age, deprivation, ethnicity, and gender.

During our visit, we witnessed a nurturing environment with warmth and respect. Staff were attentive to residents' needs and tailored daily outings and hobbies to their interests. Family members shared their appreciation for this care, describing the compassionate approach of staff. However, families highlighted concerns with staff turnover and a lack of communication.

Healthwatch Greenwich are the independent champion for people who use health and social care services in the Royal Borough of Greenwich. This report details patient and provider observations of the NHS in the borough.

Read Healthwatch Greenwich's latest report providing insight into the experiences and perspectives of patients, their families, and stakeholders to understand the reasons behind potentially preventable hospital admissions and delayed discharges.

Samuel Close 1 is a care home in a secluded and quiet area, close to public transport. It has 6 bedrooms and currently has 4 residents. The care home is a purpose-built, one-story building designed to accommodate residents with mobility issues. Healthwatch Greenwich carried out a visiti to understand quality of life, and views of those using the service and the experience and perceptions of relatives and carers.

Healthwatch Greenwich carried out a visit to understand quality of life, and views of those using the service and the experience and perceptions of relatives and carers. Samuel Close 1 is a care home in a secluded and quiet area, close to public transport. It has 6 bedrooms and currently has 4 residents. The care home is a purpose-built, one-story building designed to accommodate residents with mobility issues.

1a Webb Care Home, is a purpose-built two-story building and is located at the end of a quaint neighbourhood near Greenwich Park, offering a cosy environment for its residents. Healthwatch Greenwich carried out a visit to understand quality of life, and views of those using the service and the experience and perceptions of relatives and carers.