Consultation and Engagement Database

Healthwatch Greenwich are the independent champion for people who use health and social care services in the Royal Borough of Greenwich. This report details patient and provider observations of the NHS in the borough.

Healthwatch Greenwich are the independent champion for people who use health and social care services in the Royal Borough of Greenwich. This report details patient and provider observations of the NHS in the borough.

This year’s report highlights South East London Integrated Care Board's (SEL ICB) progress over the past year in supporting our stakeholders and enhancing service delivery. Key developments include the soft launch of our revamped Equality Impact Assessment (EIA) process, which will be fully implemented in 2025/26 to better support staff and patients while ensuring the needs and voices of all protected groups are considered. Alongside this, we continue to work on our Equality Standards – our Workforce Disability Equality Standard, Workforce Race Equality Standard, and the first year of our Workforce Sexual Orientation Equality Standard, which, while not mandatory for ICBs, provides us with another mechanism through which we can monitor the diversity of our workplace.

In the autumn 2024 and winter 2034 - 2025 working in partnership with a Jungle Green, a marketing research company, we refresh the membership of our South East London People’s Panel aiming to enlarge it to improve outcomes and results when involving members to gather insights and feedback from local people.

Healthwatch Greenwich are the independent champion for people who use health and social care services in the Royal Borough of Greenwich. This report details patient and provider observations of the NHS in the borough.

Healthwatch Greenwich are the independent champion for people who use health and social care services in the Royal Borough of Greenwich. This report details patient and provider observations of the NHS in the borough.

From June to November 2024, we ran a befriending pilot project. This report captures our reflections on delivering the service and an evaluation of its impact, using observations and client feedback. The service set out to address social isolation and improve client’s wellbeing by fostering meaningful connections.